We have scheduled an upgrade of our R1Soft Server Backup (formerly Idera Server Backup or R1Soft CDP) platform software on cdp01.steadfast.net to version 6.8.2.  This upgrade fixes a number of bugs and improves how scheduled backup retention works.

This upgrade is being performed during the daytime, mid-week, because it is the lowest utilization period.

Date: Tuesday, April 16th, 2019
Start Time: 1:00 PM CDT (GMT -5)
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We have scheduled an upgrade of our help desk software (https://support.steadfast.net).  This update addresses bugs and performance issues and adds minor features.

Date: Sunday, April 7th, 2019
Start Time: 12:00 AM CDT (UTC -5)
End Time: 2:00 AM CDT (UTC -5)
Maintenance Scope: Help Desk at https://support.steadfast.net

Customer Impact:

The ability to submit tickets
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We have scheduled maintenance of our cloud hosting control panel server (https://vm.steadfast.net).  This maintenance will apply bug fixes to the control panel software.

Date: Sunday, February 3rd, 2019
Start Time: 1:00 AM CST (GMT -6)
End Time: 2:00 AM CST (GMT -6)
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We have scheduled a maintenance on one of our redundant internet circuits out of our Edison, NJ (edi03) facility.

Date: Thursday, July 12th, 2018
Start Time: 1:00 AM CDT (GMT -5)
End Time: 3:00 AM CDT (GMT -5)

Maintenance Scope: edi03 Upstream Carrier

Customer Impact:

Customers might experience suboptimal routing for the duration of the maintenance window. No outage is expected.

If you have any questions regarding this
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We have scheduled a software upgrade of our SAN infrastructure in Chicago, IL. This is purely a backend upgrade and does not change interactions with client environments.

Date: Tuesday, July 10th, 2018
Start Time: 1:00 AM CDT (GMT -5)
End Time: 3:00 AM CDT (GMT -5)

Maintenance Scope: Hybrid Performance SAN (350 E. Cermak Chicago)

Customer Impact:

There is
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