Support Helpdesk
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Feb 24 |
Rescheduled Maintenance: Capacity increase between core routers
Posted by Jose Madrid on 24 February 2014 06:24 PM
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We will be conducting maintenance on our core routers in 350 E Cermak Rd, Chicago. This maintenance was originally scheduled for Sunday, February 16th, but was cancelled due to a network event at the time. Date: Sunday, March 2, 2014 We will be performing maintenance on our core routers at 350 E Cermak Rd to increase capacity between them. This work will allow us to better support the continued growth of our network. We expect the customer impact of this maintenance to be minimal, though some brief periods of localized inaccessibility and suboptimal routing may occur. While the work itself may only take a few minutes of configuration, we are allowing extra time to allow for extensive testing. This will give us the ability to ensure that no further issues will occur. If you have any questions regarding this maintenance, please feel free to contact us in response to this email at noc@steadfast.net. Read more » | |
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Feb 11 |
Planned Maintenance: Capacity increase between core routers
Posted by Jose Madrid on 11 February 2014 08:36 PM
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We will be conducting maintenance on our core routers in 350 E Cermak Rd, Chicago. Date: Sunday, February 16, 2014 We expect the customer impact of this maintenance to be minimal, though some brief periods of localized inaccessibility and suboptimal routing may occur. While the work itself may only take a few minutes of configuration, we are allowing extra time to allow for extensive testing. This will give us the ability to ensure that no further issues will occur. If you have any questions regarding this maintenance, please feel free to contact us in response to this email at noc@steadfast.net. Read more » | |
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Feb 6 |
Planned Maintenance: Optimization of traffic patterns on our distribution switches in Chicago
Posted by Jose Madrid on 06 February 2014 07:56 PM
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We will be conducting maintenance to optimize traffic patterns on our distribution switches in Chicago. Date: Thursday, February 13th, 2014 Start Time: 12:00 AM CST (GMT-6) End Time: 1:00 AM CST (GMT-6) Maintenance Scope: Adjust routing configuration to optimize traffic between our core routers and distribution switches Location: Chicago Customer Impact: Possible Period of suboptimal routing We will be performing maintenance on our distribution switches to expose them to more routing information. This will enable the switches to make better routing decisions and better utilize the capacity to the core routers at 350 E Cermak Rd. We expect the customer impact of this maintenance to be minimal, though some brief periods of localized inaccessibility and suboptimal routing may occur. While the work itself may only take a few minutes of configuration, we are allowing extra time to allow for extensive testing. This will give us the ability to ensure that no further issues will occur. If you have any questions regarding this maintenance, please feel free to contact us in response to this email at noc@steadfast.net. Read more » | |
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Jan 27 |
Management Portal Upgrade
Posted by Kevin Stange on 27 January 2014 04:48 PM
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We have scheduled a minor upgrade to our management portal (https://manage.steadfast.net). This upgrade fixes a number of bugs that have affected back-end management. There are no customer-facing changes. Date: Tuesday, January 28th, 2014 Customer Impact: Read more » | |
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Jan 17 |
Full Management Monitoring System Upgrade
Posted by Kevin Stange on 17 January 2014 05:06 PM
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Update: 11:42am This upgrade has been completed successfully.
We have scheduled an upgrade to our system monitoring software. This upgrade is a minor release but has several major backend changes that require an extended maintenance window to implement.
Date: Tuesday, January 21st, 2014
Start Time: 10:00 AM CST (GMT -6)
End Time: 3:00 PM CST (GMT -6)
Maintenance Scope: Upgrade of maintenance master system and related collectors at our facilities.
Customer Impact: Read more » | |