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Latest Updates
Network Maintenance - 725 S. Wells Chicago IL (chi18)
Posted by Marc Schulz on 08 April 2021 03:41 PM

We have scheduled network maintenance for our 725 S. Wells (chi18) Facility.

 

Date: Sunday, April 18, 2021
Start Time: 12:00 AM CDT (UTC -5)
End Time: 6:00 AM CDT (UTC -5)

Maintenance Scope:

This maintenance is designed to replace the Layer3 routing devices that manage


Read more

R1Soft Server Backup Upgrade
Posted by Kevin Stange on 10 December 2020 01:45 PM

We have scheduled an upgrade of our R1Soft Server Backup (formerly Idera Server Backup or R1Soft CDP) platform software on cdp01.steadfast.net.  This upgrade will involve back-end changes only and will not affect the user interface.

This upgrade is being performed during the daytime, mid-week, because it is the lowest utilization period for the server.

Date: Tuesday, December 15, 2020
Start Time: 1:00 PM CST (UTC -6)


Read more

Cloud Hosting: Control Panel Maintenance
Posted by Kevin Stange on 04 December 2020 03:30 PM

We have scheduled maintenance of our cloud hosting control panel server (https://vm.steadfast.net).  This maintenance will upgrade the server hardware and migrate the system to a new location.

Date: Sunday, December 13, 2020
Start Time: 12:00 AM CST (UTC -6)
End Time: 4:00 AM


Read more

Customer Support Services Maintenance
Posted by Kevin Stange on 28 September 2020 05:05 PM

We have scheduled a window to perform needed maintenance on several internal systems that provide customer-facing support services.

Date: Saturday, October 10th, 2020
Start Time: 10:00 PM CDT (UTC -5)
End Time: 6:00 AM CDT (UTC -5)
Maintenance Scope: Customer-facing support services

Customer Impact:

Individual systems will be unavailable for up to an hour at points


Read more

Ongoing Mitigation of DDOS Attacks
Posted by James Webb on 22 September 2020 11:33 AM

At approximately 9:50 am CST this morning we identified several major DDOS attacks targeting clients within our datacenter. This may have lead to increased latency or difficulty reaching services for a short period of time. Our Support Staff and Network Engineers worked quickly to mitigate the situation and return traffic to normal by 10:10 am. We are continuing to monitor the network for further attacks and have brought in additional staff as a reserve. At present time, our focus is 100% on


Read more


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