Management Portal and Help Desk Database Upgrade
Posted by Kevin Stange on 05 March 2015 06:35 PM |
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We have scheduled an upgrade of the database infrastructure that services our Help Desk (support.steadfast.net) and Management Portal (manage.steadfast.net). This upgrade will improve application performance and reliability. Date: Sunday, March 15th, 2015 Customer Impact: No customer services or systems will be impacted. Access to help desk tickets, knowledge base articles, billing, bandwidth graphs, remote reboot control and account management will be unavailable at points during the maintenance period. We do not expect this upgrade to require the entire maintenance period. If you have any questions, please visit our help desk or email us. For immediate assistance during the upgrade, please call us at 1-888-281-9449 or 1-312-602-2689. | |