Network Maintenance: Shared Load Balancer & Firewall Upgrade
Posted by Kevin Stange on 06 April 2015 03:40 PM |
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We have scheduled a software upgrade of our shared load balancer and firewall platform in Chicago, IL. This upgrade will fix known issues with certain load balancing configurations. Date: Sunday, April 12th, 2015 We will be performing a routine software upgrade procedure. The units are in a redundant pair. No interruption in service is expected, however a single point of failure will exist while one unit is under maintenance, and a subsequent failure could cause an brief outage. To complete the maintenance, one unit will be placed into standby, upgraded, rebooted, and then returned to operation. Once the first upgrade completes, the other unit will be upgraded using the same procedure. Only customers using shared load balancing or firewall services will be affected. Customers with dedicated firewall or load balancing equipment will not be impacted. While the work itself is expected to be completed quickly, we are reserving extra time in case of problems. This will give us the ability to resolve issues without having to extend the maintenance window. If you need assistance during the maintenance, or if you have any questions about this planned work, please contact us via our helpdesk or by calling (312) 602-2689 or (888) 281-9449. | |