Emergency Maintenance: Various Internal Systems
Posted by Kevin Stange on 13 May 2015 05:48 PM |
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We will be performing maintenance to address security concerns related to a recent security disclosure by rebooting servers hosting various customer-facing and internal infrastructure systems to patch the vulnerability. Date: Thursday, May 14th, 2015 Customer Impact: No customer services or systems will be impacted. Access to phone support, IPMI and Internal Network VPN, help desk tickets, knowledge base articles, billing, bandwidth graphs, remote reboot control and account management will be unavailable at points during the maintenance period. We do not expect this work to require the entire maintenance period. If you have any questions, please visit our help desk, email us, or call us at 1-888-281-9449 or 1-312-602-2689. There will be no point at which both the help desk and phone systems are offline simultaneously. | |