We have scheduled an upgrade of our help desk software (https://support.steadfast.net).  This update addresses bugs and performance issues and adds minor features.

Date: Sunday, April 7th, 2019
Start Time: 12:00 AM CDT (UTC -5)
End Time: 2:00 AM CDT (UTC -5)
Maintenance Scope: Help Desk at https://support.steadfast.net

Customer Impact:

The ability to submit tickets
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We have scheduled maintenance of our cloud hosting control panel server (https://vm.steadfast.net).  This maintenance will apply bug fixes to the control panel software.

Date: Sunday, February 3rd, 2019
Start Time: 1:00 AM CST (GMT -6)
End Time: 2:00 AM CST (GMT -6)
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We have scheduled a maintenance on one of our redundant internet circuits out of our Edison, NJ (edi03) facility.

Date: Thursday, July 12th, 2018
Start Time: 1:00 AM CDT (GMT -5)
End Time: 3:00 AM CDT (GMT -5)

Maintenance Scope: edi03 Upstream Carrier

Customer Impact:

Customers might experience suboptimal routing for the duration of the maintenance window. No outage is expected.

If you have any questions regarding this
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We have scheduled a software upgrade of our SAN infrastructure in Chicago, IL. This is purely a backend upgrade and does not change interactions with client environments.

Date: Tuesday, July 10th, 2018
Start Time: 1:00 AM CDT (GMT -5)
End Time: 3:00 AM CDT (GMT -5)

Maintenance Scope: Hybrid Performance SAN (350 E. Cermak Chicago)

Customer Impact:

There is
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We have scheduled a maintenance to upgrade the OS on this switch to apply bugfixes.

Date: Tuesday, June 19th, 2018
Start Time: 1:00 AM CDT (GMT -5)
End Time: 2:00 AM CDT (GMT -5)

Maintenance Scope: as313-2.chi18 Switch Only

Customer Impact:

Customers on this switch will experience a short 10-15 minute outage while the switch reboots and applies the new OS version.

If you have any questions regarding this maintenance please feel free to contact us
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We have scheduled an emergency maintenance to restore a redundant link on an aggregation device that was previously causing performance issues. The optics for this link have been replaced and link stability tested to ensure stability.

Date: Friday, April 27th, 2018
Start Time: 1:00 AM CDT (GMT -5)
End Time: 2:00 AM CDT (GMT -5)

Maintenance Scope: chi01/02 Network Resources

Customer
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