We have scheduled a software upgrade of our SAN infrastructure in Chicago, IL. This is purely a backend upgrade and does not change interactions with client environments.

Date: Sunday, May 12th, 2019
Start Time: 12:00 AM CDT (GMT -5)
End Time: 4:00 AM CDT (GMT -5)

Maintenance Scope: Hybrid Performance SAN (350 E. Cermak Chicago)

Customer Impact:

There is no expected impact during this maintenance as our SAN infrastructure is fully redundant. While we
Read Complete article

We have scheduled an upgrade of our R1Soft Server Backup (formerly Idera Server Backup or R1Soft CDP) platform software on cdp01.steadfast.net to version 6.10.0.  This upgrade fixes a number of bugs, including some related to MySQL backup and restoration.

This upgrade is being performed during the daytime, mid-week, because it is the lowest utilization period.

Date: Tuesday, April 30th, 2019
Start Time: 1:00 PM CDT (UTC
Read Complete article

We have scheduled an upgrade of our R1Soft Server Backup (formerly Idera Server Backup or R1Soft CDP) platform software on cdp01.steadfast.net to version 6.8.2.  This upgrade fixes a number of bugs and improves how scheduled backup retention works.

This upgrade is being performed during the daytime, mid-week, because it is the lowest utilization period.

Date: Tuesday, April 16th, 2019
Start Time: 1:00 PM CDT (GMT -5)
Read Complete article

We have scheduled an upgrade of our help desk software (https://support.steadfast.net).  This update addresses bugs and performance issues and adds minor features.

Date: Sunday, April 7th, 2019
Start Time: 12:00 AM CDT (UTC -5)
End Time: 2:00 AM CDT (UTC -5)
Maintenance Scope: Help Desk at https://support.steadfast.net

Customer Impact:

The ability to submit tickets
Read Complete article

We have scheduled maintenance of our cloud hosting control panel server (https://vm.steadfast.net).  This maintenance will apply bug fixes to the control panel software.

Date: Sunday, February 3rd, 2019
Start Time: 1:00 AM CST (GMT -6)
End Time: 2:00 AM CST (GMT -6)
Read Complete article

We have scheduled a maintenance on one of our redundant internet circuits out of our Edison, NJ (edi03) facility.

Date: Thursday, July 12th, 2018
Start Time: 1:00 AM CDT (GMT -5)
End Time: 3:00 AM CDT (GMT -5)

Maintenance Scope: edi03 Upstream Carrier

Customer Impact:

Customers might experience suboptimal routing for the duration of the maintenance window. No outage is expected.

If you have any questions regarding this
Read Complete article