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Steadfast Phone System Maintenance
Posted by Kevin Stange on 24 June 2021 04:58 PM |
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We have scheduled an upgrade of our customer support phone system. Date: Saturday, July 3rd, 2021 During the maintenance, our phone system will be unavailable for at least an hour. This may cause temporary error messages and unanswered calls. For urgent requests, you may continue to manage your tickets directly via the Read Complete article | |
Steadfast.net Email System Maintenance
Posted by Kevin Stange on 03 June 2021 02:00 PM |
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We have scheduled an upgrade of our steadfast.net email system. Date: Sunday, June 13th, 2021 Customer Impact: During the maintenance, steadfast.net email addresses may be unavailable for up to 2 hours. Emailed support requests will not be received promptly, but they will be processed when they are received after the maintenance completes. This may cause temporary error messages Read Complete article | |
Network Maintenance - 725 S. Wells Chicago IL (chi18)
Posted by Marc Schulz on 08 April 2021 03:41 PM |
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We have scheduled network maintenance for our 725 S. Wells (chi18) Facility.
Date: Sunday, April 18, 2021 Read Complete article | |
R1Soft Server Backup Upgrade
Posted by Kevin Stange on 10 December 2020 01:45 PM |
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We have scheduled an upgrade of our R1Soft Server Backup (formerly Idera Server Backup or R1Soft CDP) platform software on cdp01.steadfast.net. This upgrade will involve back-end changes only and will not affect the user interface. This upgrade is being performed during the daytime, mid-week, because it is the lowest utilization period for the server. Date: Tuesday, December 15, 2020 Read Complete article | |
Cloud Hosting: Control Panel Maintenance
Posted by Kevin Stange on 04 December 2020 03:30 PM |
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We have scheduled maintenance of our cloud hosting control panel server (https://vm.steadfast.net). This maintenance will upgrade the server hardware and migrate the system to a new location. Date: Sunday, December 13, 2020 Customer Impact: Access to information about and control of VMs will be unavailable for part of this maintenance. Both customers Read Complete article | |
Customer Support Services Maintenance
Posted by Kevin Stange on 28 September 2020 05:05 PM |
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We have scheduled a window to perform needed maintenance on several internal systems that provide customer-facing support services. Date: Saturday, October 10th, 2020 Customer Impact: Individual systems will be unavailable for up to an hour at points during the maintenance window depending upon the required work. These systems include critical support services such as our Read Complete article | |