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News
Cloud Hosting: Control Panel Maintenance
Posted by Kevin Stange on 04 May 2022 03:09 PM

We have scheduled maintenance of our cloud hosting control panel server (https://vm.steadfast.net).  This maintenance will apply bug fixes and enhancements to the control panel.

Date: Sunday, May 15th, 2022
Start Time: 12:00 AM CDT (UTC -5)
End Time: 5:00 AM CDT (UTC -5)


Read Complete article

Core Network Maintenance (Chicago)
Posted by Kevin Stange on 25 October 2021 11:12 AM

We have scheduled maintenance for our core network to complete hardware upgrades needed to ensure long term reliability.

Date: Sunday, October 31st, 2021
Start Time: 12:00 AM CDT (UTC -5) 
End Time: 4:00 AM CDT (UTC -5) 
Maintenance Scope: Chicago core routers located at 350 E Cermak Rd.

Customer Impact:


Read Complete article

Customers are experiencing network intermittency due to access switch malfunction.
Posted by Jose Apablaza on 02 August 2021 01:44 PM

Date: Monday, August 2nd, 2021
Update Time: 3:30 PM CDT (UTC -5)
Start Time: 9:00 AM CDT (UTC -5)
End Time: 2:48 PM CDT (UTC -5)
Service Impact: Customers are experiencing network intermittency due to access switch malfunction.

Dear customer,

We have replaced the malfunctioning device, and on our end, we can see the network is working properly.


Read Complete article

Steadfast Phone System Maintenance
Posted by Kevin Stange on 24 June 2021 04:58 PM

We have scheduled an upgrade of our customer support phone system.

Date: Saturday, July 3rd, 2021
Start Time: 11:00 PM CDT (UTC -5) 
End Time: 2:00 AM CDT (UTC -5) 
Maintenance Scope: Steadfast Customer Support Phone System (312-602-2689 and 888-281-9449)

Customer Impact:

During the


Read Complete article

Steadfast.net Email System Maintenance
Posted by Kevin Stange on 03 June 2021 02:00 PM

We have scheduled an upgrade of our steadfast.net email system.

Date: Sunday, June 13th, 2021
Start Time: 12:00 AM CDT (UTC -5)
End Time: 2:00 AM CDT (UTC -5)
Maintenance Scope: Steadfast.net Email System

Customer Impact:

During the maintenance, steadfast.net email addresses may be unavailable for up to 2 hours.  Emailed support


Read Complete article

Network Maintenance - 725 S. Wells Chicago IL (chi18)
Posted by Marc Schulz on 08 April 2021 03:41 PM

We have scheduled network maintenance for our 725 S. Wells (chi18) Facility.

 

Date: Sunday, April 18, 2021
Start Time: 12:00 AM CDT (UTC -5)
End Time: 6:00 AM CDT (UTC -5)

Maintenance Scope:

This maintenance is designed to replace the Layer3 routing devices that manage


Read Complete article


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