This form logs you into your management portal account. To access your help desk account, click here and use the form to the right of the news.
This form logs you into your management portal account. To access your help desk account, click here and use the form to the right of the news.
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Jun 29 |
Network Maintenance - 3003 Woodbridge Ave (edi03)
Posted by Marc Schulz on 29 June 2018 03:47 PM |
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We have scheduled a maintenance on one of our redundant internet circuits out of our Edison, NJ (edi03) facility. Update: This maintenance has concluded (1:15am) Read more » | |
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Jun 26 |
Hybrid Performance SAN Maintenance (Chicago, IL) July 10th, 2018
Posted by Marc Schulz on 26 June 2018 11:17 AM |
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We have scheduled a software upgrade of our SAN infrastructure in Chicago, IL. This is purely a backend upgrade and does not change interactions with client environments.
Update: This maintenance has been completed successfully. Read more » | |
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Jun 12 |
Switch as313-2.chi18 OS Upgrade
Posted by Marc Schulz on 12 June 2018 01:28 PM |
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We have scheduled a maintenance to upgrade the OS on this switch to apply bugfixes. Date: Tuesday, June 19th, 2018 Maintenance Scope: as313-2.chi18 Switch Only Customer Impact: Customers on this switch will experience a short 10-15 minute outage while the switch reboots and applies the new OS version. If you have any questions regarding this maintenance please feel free to contact us via our helpdesk or by email at support@steadfast.net Update: This maintenance is complete. Read more » | |
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Apr 25 |
Network Maintenance - 350 E. Cermak Road (Chi01/02)
Posted by Marc Schulz on 25 April 2018 03:43 PM |
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We have scheduled an emergency maintenance to restore a redundant link on an aggregation device that was previously causing performance issues. The optics for this link have been replaced and link stability tested to ensure stability. Date: Friday, April 27th, 2018 Maintenance Scope: chi01/02 Network Resources Customer Impact: Customers may experience a short 30 second loss of connectivity while spanning-tree reconverges. Once reconvergence is complete the link will be monitored for stability. Any additional instability will lead to us taking this link back out of service. If you have any questions regarding this maintenance please feel free to contact us via our helpdesk or by email. Update 1:20am CDT: Maintenance Complete. No Issues were seen with the link post reintroduction. Read more » | |
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Mar 14 |
R1Soft Server Backup Upgrade
Posted by Kevin Stange on 14 March 2018 03:11 PM |
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We have scheduled an upgrade of our R1Soft Server Backup (formerly Idera Server Backup or R1Soft CDP) platform software on cdp01.steadfast.net to version 6.6.1. This upgrade fixes a number of bugs. This upgrade is being performed during the daytime, mid-week, because it is the lowest utilization period. Date: Tuesday, March 20th, 2018 Customer Impact: During the maintenance period, backups will not be performed and restoration services will be unavailable. This maintenance will not impact customer equipment or services other than backup tasks and does not affect private backup servers or customers using Veeam. It is safe to upgrade the agent to version 6.6.1 before the manager has been upgraded. The full official release notes may be viewed here. If you have any questions regarding this maintenance, or for assistance in upgrading the agent on your server(s), please feel free to contact us via our helpdesk or by email. Read more » | |
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Feb 28 |
Hybrid Performance SAN Maintenance (Chicago, IL) March 11th, 2018
Posted by Marc Schulz on 28 February 2018 03:25 PM |
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We have scheduled a software upgrade of our SAN infrastructure in Chicago, IL. This is purely a backend upgrade and does not change interactions with client environments. Date: Sunday, March 11th, 2018 Maintenance Scope: Hybrid Performance SAN (350 E. Cermak Chicago) Customer Impact: There is no expected impact during this maintenance as our SAN infrastructure is fully redundant. While we don’t expect any issues we recommend taking a backup prior to the start of this window. This maintenance does not impact our NetApp SAN (Public Cloud Infrastructure) If you have any questions or concerns please feel free to reach out to our support team at support@steadfast.net. Update: 2:15am CST (3:15am CDT) This maintenance has completed successfully. Read more » | |