Date: Monday, August 2nd, 2021
Update Time: 3:30 PM CDT (UTC -5)
Start Time: 9:00 AM CDT (UTC -5)
End Time: 2:48 PM CDT (UTC -5)
Service Impact: Customers are experiencing network intermittency due to access switch malfunction.

Dear customer,

We have replaced the malfunctioning device, and on our end, we can see the network is working properly.

We have scheduled an upgrade of our customer support phone system.

Date: Saturday, July 3rd, 2021
Start Time: 11:00 PM CDT (UTC -5) 
End Time: 2:00 AM CDT (UTC -5) 
Maintenance Scope: Steadfast Customer Support Phone System (312-602-2689 and 888-281-9449)

Customer Impact:

During the

We have scheduled an upgrade of our steadfast.net email system.

Date: Sunday, June 13th, 2021
Start Time: 12:00 AM CDT (UTC -5)
End Time: 2:00 AM CDT (UTC -5)
Maintenance Scope: Steadfast.net Email System

Customer Impact:

During the maintenance, steadfast.net email addresses may be unavailable for up to 2 hours.  Emailed support

We have scheduled network maintenance for our 725 S. Wells (chi18) Facility.

Date: Sunday, April 18, 2021
Start Time: 12:00 AM CDT (UTC -5)
End Time: 6:00 AM CDT (UTC -5)

Maintenance Scope:

This maintenance is designed to replace the Layer3 routing devices that manage

We have scheduled an upgrade of our R1Soft Server Backup (formerly Idera Server Backup or R1Soft CDP) platform software on cdp01.steadfast.net.  This upgrade will involve back-end changes only and will not affect the user interface.

This upgrade is being performed during the daytime, mid-week, because it is the lowest utilization period for the server.

Date: Tuesday, December 15, 2020
Start Time: 1:00 PM CST (UTC -6)

We have scheduled maintenance of our cloud hosting control panel server (https://vm.steadfast.net).  This maintenance will upgrade the server hardware and migrate the system to a new location.

Date: Sunday, December 13, 2020
Start Time: 12:00 AM CST (UTC -6)
End Time: 4:00 AM