• Solutions by Industry
    • Managed Service Providers
    • Enterprise Solutions
    • Developers & Startups
    • Healthcare
    • Trading and Financial
      • Chicago Managed Trading Servers
      • Trading and Financial Colocation: Chicago & New Jersey
  • Support
    • Register
    • View Tickets
    • Submit a Ticket
    • Knowledgebase
    • News
  • Steadfast Blog
  • Partner Information
    • Partner Main
    • Common Concerns
    • Business Benefits
    • Program Options
      • Platinum Reseller
      • Gold Reseller
      • Silver Reseller
      • Wholesale Program
    • Agent and Resellers
    • Ecosystem Partners
      • Associations
      • Technology Partners
  • Contact Us
Home
  • Call Us
  • Call | 888.281.9449
  • Login
  • Search

This form logs you into your management portal account. To access your help desk account, click here and use the form to the right of the news.

  • Cloud Hosting
    • Cloud Hosting
    • Private Cloud
    • Hybrid Cloud
    • Public Cloud
    • Cloud Storage
      • Secure File Share
    • Virtual Data Center Platform
  • Managed Hosting
    • Bare Metal Dedicated Servers
      • Deep Learning GPU Dedicated Servers
      • Linux Dedicated Servers
      • Windows Dedicated Servers
    • Virtual Private Servers
    • Data Center Colocation
      • Managed Colocation
      • Chicago: 350 E Cermak
      • Chicago: 725 S Wells
      • Edison, New Jersey
    • Security & Compliance
      • Security Bundles
      • Managed Firewall
      • Intrusion Detection & Prevention System (IDS/IPS)
      • SSL VPN
      • Web Application Firewall
      • DDoS Protection
      • Data Security & Encryption
      • Vulnerability Scanning
      • Log Management
      • Email Security
      • Security & Compliance Consulting
  • Backup & Disaster Recovery
    • Backup
    • Disaster Recovery
    • Veeam Backup & Replication
    • Veeam Cloud Connect
  • Why Steadfast
    • Why Steadfast?
    • About Steadfast
      • Our History
      • Our Team
      • KarlCare
      • Job Openings
      • News and Press
    • Data Centers & Network
      • Our Data Centers
      • Our Network
      • Network Test
      • Peering Policy
    • Customer Stories
    • Service Level Agreement
  • Solutions by Industry
    • Managed Service Providers
    • Enterprise Solutions
    • Developers & Startups
    • Healthcare
    • Trading and Financial
      • Chicago Managed Trading Servers
      • Trading and Financial Colocation: Chicago & New Jersey
  • Support
    • Register
    • View Tickets
    • Submit a Ticket
    • Knowledgebase
    • News
  • Steadfast Blog
  • Partner Information
    • Partner Main
    • Common Concerns
    • Business Benefits
    • Program Options
      • Platinum Reseller
      • Gold Reseller
      • Silver Reseller
      • Wholesale Program
    • Agent and Resellers
    • Ecosystem Partners
      • Associations
      • Technology Partners
  • Contact Us
Close
  • Support Home
  • Register
  • Submit a Ticket
  • Knowledgebase
  • News
 Login Subscribe

Log into the help desk to manage support tickets.


Lost password

Subscribe to general maintenance announcements and advisories.



 
Search
News
R1Soft Server Backup Upgrade
Posted by Kevin Stange on 10 December 2020 01:45 PM

We have scheduled an upgrade of our R1Soft Server Backup (formerly Idera Server Backup or R1Soft CDP) platform software on cdp01.steadfast.net.  This upgrade will involve back-end changes only and will not affect the user interface.

This upgrade is being performed during the daytime, mid-week, because it is the lowest utilization period for the server.

Date: Tuesday, December 15, 2020
Start Time: 1:00 PM CST (UTC -6)


Read Complete article

Cloud Hosting: Control Panel Maintenance
Posted by Kevin Stange on 04 December 2020 03:30 PM

We have scheduled maintenance of our cloud hosting control panel server (https://vm.steadfast.net).  This maintenance will upgrade the server hardware and migrate the system to a new location.

Date: Sunday, December 13, 2020
Start Time: 12:00 AM CST (UTC -6)
End Time: 4:00 AM


Read Complete article

Customer Support Services Maintenance
Posted by Kevin Stange on 28 September 2020 05:05 PM

We have scheduled a window to perform needed maintenance on several internal systems that provide customer-facing support services.

Date: Saturday, October 10th, 2020
Start Time: 10:00 PM CDT (UTC -5)
End Time: 6:00 AM CDT (UTC -5)
Maintenance Scope: Customer-facing support services

Customer Impact:

Individual systems will be unavailable for up to an hour at points


Read Complete article

Ongoing Mitigation of DDOS Attacks
Posted by James Webb on 22 September 2020 11:33 AM

At approximately 9:50 am CST this morning we identified several major DDOS attacks targeting clients within our datacenter. This may have lead to increased latency or difficulty reaching services for a short period of time. Our Support Staff and Network Engineers worked quickly to mitigate the situation and return traffic to normal by 10:10 am. We are continuing to monitor the network for further attacks and have brought in additional staff as a reserve. At present time, our focus is 100% on


Read Complete article

Network Maintenance (725 S. Wells)
Posted by Marc Schulz on 27 August 2020 02:08 PM

We have scheduled a maintenance in Chicago, IL for our 725 S. Wells (chi18) facility.

Date: Thursday, September 3, 2020 to Friday, September 4, 2020
Start Time: 11:00 PM CDT (GMT -5)
End Time: 5:00 AM CDT (GMT -5)

Maintenance Scope: Network Services at 725 S. Wells Chicago.

Customer Impact:

There will be several periods of traffic loss as we make repairs to one of the distribution routers out of this facility. While every effort will be made to limit the


Read Complete article

R1Soft Server Backup Upgrade
Posted by Kevin Stange on 21 January 2020 01:52 PM

We have scheduled an upgrade of our R1Soft Server Backup (formerly Idera Server Backup or R1Soft CDP) platform software on cdp01.steadfast.net to version 6.12.0.  This update includes changes to the agent to reduce the need for full block scans and fixes a number of bugs.

This upgrade is being performed during the daytime, mid-week, because it is the lowest utilization period.

Date: Tuesday, January 28, 2020
Start Time: 1:00


Read Complete article


Older Posts

I consent to allow Steadfast to process my data and agree to the Acceptable Use and Privacy Policies

  • 312.602.2689
  • sales@steadfast.net
  • Facebook
  • Twitter
  • YouTube
  • LinkedIn

Services

  • Cloud Hosting
  • Managed Hosting
  • Backup & Disaster Recovery

Solutions By Industry

  • Enterprise Solutions
  • Trading & Financial
  • Healthcare
  • Developers & Startups

Keep Up With Steadfast. Request Info.

Join our mailing list below to receive important blog updates, news, or promotional announcements via email.

Signup Signup
© 2021 Steadfast
  • Log In
  • Site Map
  • Legal Info & Privacy Policy