We have scheduled an emergency maintenance to replace a partially failed blade in one of our two core routers.

Date: Thursday, September 15th, 2022

Start Time: 11:00 PM CDT (UTC -5)

End Time: 1:00 AM CDT (UTC -5)

Maintenance Scope: Chicago Core Network

Customer Impact:

During this window you may experience intermittent connectivity issues to/from our Chicago network as failovers take place. 

While the maintenance window has been set for 2 hours, we expect the upgrade process will take less than 1 hour to complete.

Update 12:10am: This maintenance has completed successfully.