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Latest Updates
Colohouse Scheduled Maintenance Notice - Microsoft 365 Tenant May 2023
Posted by Marc Schulz on 24 April 2023 03:46 PM

This notice is to make you aware of an upcoming scheduled maintenance that Colohouse will be conducting and have applicable impact to our email communication and other internal IT services.

SCHEDULED MAINTENANCE WINDOW
Scheduled Start: Friday, May 5, 7pm ET 

Scheduled Finish: Monday, May 8, 5am ET

SCOPE OF WORK
ColoHouse Corporate IT will be performing a necessary migration of our Microsoft 365 Tenant.

IMPACT
The migration will impact ColoHouse staff’s ability to access and use services


Read more

Emergency Network Maintenance (Chicago, IL) - 09-15-2022
Posted by Marc Schulz on 09 September 2022 04:03 PM

We have scheduled an emergency maintenance to replace a partially failed blade in one of our two core routers.

 

Date: Thursday, September 15th, 2022

Start Time: 11:00 PM CDT (UTC -5)

End Time: 1:00 AM CDT (UTC -5)

Maintenance Scope: Chicago Core Network

 

Customer Impact:

 

During this window you may experience intermittent connectivity issues to/from our Chicago network as failovers take place. 

 

While the maintenance window has been set for 2 hours, we expect the upgrade process will take


Read more

Helpdesk Software Upgrade
Posted by Kevin Stange on 15 August 2022 01:09 PM

We have scheduled an upgrade of our help desk software (https://support.steadfast.net).  This update addresses bugs and performance issues and adds minor features.

Date: Sunday, August 21st, 2022
Start Time: 12:00 AM CDT (UTC -5)
End Time: 2:00 AM CDT (UTC -5)
Maintenance Scope: Help Desk at https://support.steadfast.net

Customer Impact:

The ability to submit tickets via email and the help desk, as well as the ability to view existing tickets and knowledgebase articles will be unavailable


Read more

Cloud Hosting: Control Panel Maintenance
Posted by Kevin Stange on 04 May 2022 03:09 PM

We have scheduled maintenance of our cloud hosting control panel server (https://vm.steadfast.net).  This maintenance will apply bug fixes and enhancements to the control panel.

Date: Sunday, May 15th, 2022
Start Time: 12:00 AM CDT (UTC -5)
End Time: 5:00 AM CDT (UTC -5)
Maintenance Scope: Cloud Hosting Control Panel at https://vm.steadfast.net

Customer Impact:

Access to information about and control of VMs will be unavailable for part of this maintenance.  Both customers and staff will be


Read more

Core Network Maintenance (Chicago)
Posted by Kevin Stange on 25 October 2021 11:12 AM

We have scheduled maintenance for our core network to complete hardware upgrades needed to ensure long term reliability.

Date: Sunday, October 31st, 2021
Start Time: 12:00 AM CDT (UTC -5) 
End Time: 4:00 AM CDT (UTC -5) 
Maintenance Scope: Chicago core routers located at 350 E Cermak Rd.

Customer Impact:

We will be completing hardware upgrades to the core routers servicing our Chicago network at 350 E Cermak Rd (chi01, chi02) and 725 S Wells St (chi18).  This work is designed to be


Read more


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